FAQ

May I request a specific bed type?
Bed assignments are determined at check-in, but you are welcome to include your preferred bed type in your booking notes. Please note that this request ...
Thu, 3 Oct, 2024 at 5:44 PM
Age requirement
You must be of legal adult age to make a booking, or have notarized parental consent. Please note that it is at the property’s discretion to honor the r...
Thu, 3 Oct, 2024 at 5:44 PM
Can I check in late?
You can check-in anytime during the allocated time-band of your reservation, all the way up to the last hour of your stay or the property reserves the r...
Thu, 3 Oct, 2024 at 5:45 PM
Can I check in early?
Arriving an hour early is usually fine with the hotel.  We recommend including your expected arrival time when booking your room.  Please note that ...
Thu, 3 Oct, 2024 at 5:45 PM
Can I access the hotel amenities?
Yes, as long as the amenities are available for use at the hotel. Please refer to the Property Amenities section to review the offerings.
Thu, 3 Oct, 2024 at 5:45 PM
Can I do an overnight stay?
All bookings with HotelsByDay are for check-in and check-out on the same day; however, you can request to extend your stay overnight at the hotel for a...
Thu, 3 Oct, 2024 at 5:45 PM
Is there shuttle service?
Please refer to the Property Amenities section to see if the hotel offers shuttle service. Many hotels have specific operating hours for their shuttle s...
Thu, 3 Oct, 2024 at 5:45 PM
How do I confirm my booking?
Please feel free to call or chat with us if you would like to confirm your booking.
Thu, 3 Oct, 2024 at 5:45 PM
What's the difference of the Pay Now and Pay Later booking?
The difference between the Pay Now and Pay Later booking options is as follows: Pay Now: This option requires full payment at the time of booking. ...
Thu, 3 Oct, 2024 at 5:45 PM
What is a security deposit?
A security deposit is an amount held by the hotel at check-in to cover any incidental charges or damages that may occur during your stay. This deposit is ty...
Thu, 3 Oct, 2024 at 5:45 PM